12355 is the national uniform phone number for the legal right protection and psychological consult for the young people. In January this year, Ningbo opened its own 12355 hotline. Since then, 12355 received 262 calls for help and all the calls were answered. The users’ satisfaction rate reaches 98%, and it has become quite popular.

Reportedly, this service hotline offers 24-h service. In the work hours, the professionals are available and in other hours, help will be offered by 81890. 12355, with the 81890 resources, offers young people all services ranging from psychological and legal consultation, employment, business establishment, school financing, and other services concerning the lives of the young people.

Xie Bei, Vice Director of Yinzhou Branch of 81890 said, 12355 deserves to be an encyclopedia for the people of Ningbo, for it offers help for almost all people for all problems.